Do you customize your existing products?
That depends. Send us an email at firstname.lastname@example.org and make sure you include the full name of the product you want to customize, as well as a detailed description of what you would like changed, and we will get back to you within 24 hours with a response and a price for the special order.
Could you do a custom design just for me?
Again that depends, but we love a challenge! Contact us at email@example.com and let us know what you're thinking and we will tell you if it can be done.
How do I know what size I should buy?
We create clothes for folks of all shapes and sizes, and our sizing can be found here: http://www.creeksideclothing.com/sizing
Please make sure you consider the chart carefully before placing your order, because once the order is placed it cannot be changed. We produce your product immediately so that we can get it to you as fast as possible.
How long will it take to get my order once I place it?
Shipping times will vary depending on a number of factors, but here are some estimates to go by:
US: 5-7 business days
Canada: 4-8 business days
International: 7-17 business days
What is your return and refund policy?
All items are final sale unless there is an error in the fulfillment of your specific order. For example, if you order an XL (and that is reflected on your receipt) but receive a Small, we will do our best to remedy the mistake in a timely manner. We can be reached at firstname.lastname@example.org any time.
Product may arrive outside of estimated shipping times due to factors outside our control. We can never guarantee a date of arrival, but we act quickly to ship your order within 48-72 hours.
Product images are for illustrative purposes only and may differ from the actual product. Due to differences in production, colours of products may also appear different to those shown on the site.